Importance of Socio-Technical System Theory Implementation in an Online Training Platform

11th International Scientific Conference Technics, Informatics and Education – TIE 2026, (pp. 30-37)

 

AUTOR(I) / AUTHOR(S): Milica Bubanja , Aleksandar Đorđević and Marko Đapan

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DOI: https://doi.org/10.46793/TIE26.030B

SAŽETAK /ABSTRACT:

Rapid technological development has put a significant pressure on modern industries and educational institutions. Previous industrial revolutions focused mainly on technology, often neglecting the social dimension and the technology impact on its users. As a response, Industry 5.0 is based on the human-centric approach, highlighting the importance of employees’ well-being, job satisfaction and safe human-technology interaction. It is essential to include both technical and social aspects in the development and the integration of emerging technologies. This paper explores the importance of socio-technical system theory in the development of an online training platform. It demonstrates how such an approach can improve training processes, support industrial workers and students as platform users. The proposed framework is relevant for professors and industry experts, as it provides a structured environment for delivering more interactive, adaptive and practice-oriented teaching. By integrating current and future workforce into a socio-technical training ecosystem, the platform supports knowledge transfer, skill development and improved collaboration between academia and industry. The empirical part of the research is based on a survey given to both educators and industry experts. The survey helped with identification of current workforce training needs as well as the existing gaps in current approaches.

KLJUČNE REČI / KEYWORDS: 

Socio-Technical Systems, Industry 5.0, Human-Centric Approach, Digital Twin, Social Twin, Online Training Platform, Virtual Learning Environment

 PROJEKAT / ACKNOWLEDGEMENT:

This research is supported by the Ministry of science, technological development and innovation of Republic of Serbia, contract number 451-03-34/2026-03/200107 and partly supported by the Erasmus+ Programme of the European Union, Advancing Manufacturing Through Socio-Technical System Simulation, 4SiM, Erasmus+ Project No. 2025-1-FI01-KA220-HED-000361927 and by the European Commission, HORIZON 2020 Marie Sklodowska-Curie International Training Network Collaborative Intelligence for Safety Critical Systems, CISC, (Grant Agreement ID: 955901).

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