Leadership in Smart Cities: Emotional Intelligence as a Driver of Smart City Ecosystem Transformation

Proceedings of International Scientific Conference „ALFATECH – Smart Cities and modern technologies“ (pp. 258-263) 

 

АУТОР(И) / AUTHOR(S): Jelena VUKONJANSKI SRDIĆ , Bojana MILIČIĆ, Katarina PAVLOVIĆ

 

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DOI:  10.46793/ALFATECHproc25.258VS

САЖЕТАК / ABSTRACT:

This paper aims to examine the role of organizational leaders in the process of transforming urban areas into smart cities with a detailed analysis of the key challenges they face. The introduction of the smart city concept requires the modernization of leadership styles, organizational strategies, and resources as well as in- creased agility and adaptability to new internal and external business conditions. Current research indicates that emotional intelligence plays a key role in the efficient and effective management of these changes. Therefore, the aim of this research is to examine the impact of emotional intelligence on the leadership and economic performance of organizations in Serbia. Quantitative analysis showed that emotional intelligence significantly contributes to the quality of leadership. Additionally, it was found that it acts as a moderating factor in the relationship between leadership and economic performance of organizations. Research findings indicate a positive correlation between a higher level of emotional intelligence among leaders and improved economic results of the organizations. The obtained results show that the development of emotional intelligence in leaders is a key factor for successfully managing processes within the Smart City ecosystem. Furthermore, the findings of this research provide important guidelines for the strategic selection and development of leaders who will lead organizations in smart cities in Serbia.

КЉУЧНЕ РЕЧИ / KEYWORDS:

Leadership, Smart Cities, Emotional Intelligence, Economic Performance, Smart City Ecosystem

ПРОЈЕКАТ / ACKNOWLEDGEMENT:

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