Implementation and Evaluation of a Digital Resilience Program

10th International Scientific Conference Technics, Informatics and Education – TIE 2024, str. 515-521

АУТОР(И) / AUTHOR(S): Marjan Milošević , Biljana Đorić , Katarina Mitrović , Maria Grazia Mada Logrieco 

Download Full Pdf  

DOI: 10.46793/TIE24.515M

САЖЕТАК /ABSTRACT:

Digital resilience refers to the adaptive capacity for overcoming the challenges of the digital landscape. It encompasses the ability to effectively respond to and recover from adverse online experiences, demonstrating mental agility and digital competencies. We developed a program „Digital Resilience and Networking“ under the Erasmus+ project „Enhancing digital and psychological resilience through peer networking in the online environment in times of crisis“. This paper describes the layout and implementation of the program: the piloting phase (implemented in hybrid mode in the English language at three partner universities from Serbia, Poland, and Italy), the evaluation, and its implementation in Serbian language (national training, held fully online). We prepared a questionnaire to evaluate the effects of the course and cross-analyzed the training session evaluation (international pilot – 35 feedback records, and national training – 32 records). The evaluation showed high ratings for both phases, revealing significant differences between them. Furthermore, a strong correlation was found between participants’ satisfaction with the program’s implementation and their perceived skill acquisition. These results offer valuable insights into the efficacy of the program in enhancing digital resilience skills and emphasize the significance of well-implemented courses for optimal learning outcomes.

КЉУЧНЕ РЕЧИ / KEYWORDS: 

digital resilience, course development, course evaluation, training effectiveness, skill acquisition

ПРОЈЕКАТ / ACKNOWLEDGEMENT:

This study was supported by the Ministry of Science, Technological Development and Innovation of the Republic of Serbia, and these results are parts of Grant No. 451-03-66 / 2024-03 / 200132 with the University of Kragujevac -Faculty of Technical Sciences Čačak and Erasmus+ project 2021-1-RS01-KA220-HED000032204 Enhancing digital and psychological resilience through peer networking in the online environment in times of crises. This article reflects the views of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

ЛИТЕРАТУРА / REFERENCES

  1. Boh, W., Constantinides, P., Padmanabhan, B., & Viswanathan, S. (2023). Building digital resilience against major shocks. Mis Quarterly, 47(1), 343-360.
  2. Luthar, S. S., Cicchetti, D., & Becker, B. (2000). The construct of resilience: A critical evaluation and guidelines for future work. Child development, 71(3), 543-562.
  3. Soetekouw, L., & Angelopoulos, S. (2024). Digital resilience through training protocols: Learning to identify fake news on social media. Information Systems Frontiers, 26(2), 459-475.
  4. Ang, W. H. D., Chew, H. S. J., Ong, Y. H. N., Zheng, Z. J., Shorey, S., & Lau, Y. (2022). Becoming more resilient during COVID-19: insights from a process evaluation of digital resilience training. International Journal of Environmental Research and Public Health, 19(19), 12899.
  5. Ang, W. H. D., Shorey, S., Zheng, Z. J., Ng, W. H. D., Chen, E. C. W., Shah, L. B. I., et al. (2022). Resilience for Undergraduate Students: Development and Evaluation of a Theory-Driven, Evidence-Based and Learner Centered Digital Resilience Skills Enhancement (RISE) Program. International Journal of Environmental Research and Public Health, 19(19), 12729.
  6. Abbott, J. A., Klein, B., Hamilton, C., & Rosenthal, A. J. (2009). The impact of online resilience training for sales managers on wellbeing and performance. Sensoria: A Journal of Mind, Brain & Culture, 5(1), 89-95.
  7. Behrendt, D., Boß, L., Hannibal, S., Kunzler, A. M., Wessa, M., & Lehr, D. (2023). Feasibility and efficacy of a digital resilience training: A pilot study of the strengths-based training RESIST. Internet interventions, 33, 100649.
  8. Zeng, X., Li, S., & Yousaf, Z. (2022). Artificial intelligence adoption and digital innovation: how does digital resilience act as a mediator and training protocols as a moderator?. Sustainability, 14(14), 8286.
  9. DigiPsyRes team (2024). Manual: Step by Step from trainees to trainers and supporter in student peer support network. Kragujevac: University of Kragujevac and ERASMUS+ project “Enhancing digital and psychological resilience through peer networking in the online environment in times of crisis – DigiPsyReS”. https://digipsyres.kg.ac.rs/project-results/