Empatija i digitalizacija: teorijski okvir za razumijevanje odnosa sestra–pacijent u digitalnom dobu

IV Međunarodni kongres UZPS Empatija zdravstvenih profesionalaca – put do razumevanja drugih, (str. 89-98)

АУТОР(И) / AUTHOR(S):Vesna SIMIKIĆ, Ivana MALETIĆ SEKULIĆ, Ninoslava DRAGUTINOVIĆ, Snežana BABAC 

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DOI: https://doi.org/10.46793/IVUZPS.089S

САЖЕТАК / ABSTRACT:

Uvođenje digitalnih tehnologija u zdravstveni sistem donosi značajne promjene u svakodnevnoj praksi medicinskih sestara i oblikuje novu dinamiku odnosa sestra–pacijent. Ovaj rad istražuje kako digitalizacija utiče na izražavanje i percepciju empatije u kontekstu zdravstvene njege, s ciljem izgradnje teorijskog okvira koji može pomoći u razumijevanju i očuvanju ovog ključnog aspekta sestrinske profesije.

Korištenjem analize literature iz oblasti zdravstvene njege, komunikacijskih studija i digitalne etike, rad identifikuje ključne izazove i prilike koje donose digitalne tehnologije – uključujući elektronsku zdravstvenu dokumentaciju, telemedicinu i automatizaciju procesa njege. Poseban fokus stavlja se na to kako tehnologija može posredovati, podržati ili ograničiti empatijsku komunikaciju, te kako se u novim okolnostima redefinišu profesionalne vrijednosti, prisutnost i emocionalna dostupnost sestre.

Rad predlaže integrativni teorijski model koji povezuje konceptualizaciju empatije sa savremenim digitalnim alatima, ističući važnost edukacije i digitalne pismenosti u očuvanju humane dimenzije zdravstvene njege.

КЉУЧНЕ РЕЧИ / KEYWORDS:

digitalizacija, empatija, zdravstvena njega, medicinska sestra, pacijent, edukacija

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