46th International Congress for the History of Pharmacy (2024) (стр. 55-60)
АУТОР / AUTHOR(S): Dragana Jocić 
, Svetlana Vuksanović Pintar, Maja Pavlović, Dušanka Krajnović
DOI: 10.46793/ISHP46.055J
САЖЕТАК / ABSTRACT:
The evolution of training and skills development at BENU Pharmacies represents a remarkable journey characterized by strategic foresight and adaptability within the rapidly evolving pharmaceutical industry. Since its inception, BENU Pharmacies has exemplified a strong commitment to operational excellence and workforce development through a meticulously structured approach to training (1-3). Training and development are essential components of organizational success, particularly in industries as dynamic and regulated as pharmaceuticals (4). The ability to continuously enhance both technical and interpersonal skills is crucial for maintaining high standards of service delivery, adapting to emerging industry trends, and meeting the ever-changing needs of customers (5,6). Effective training programs not only ensure that employees are proficient in their technical roles but also foster a culture of continuous improvement and innovation.
КЉУЧНЕ РЕЧИ / KEYWORDS:
ЛИТЕРАТУРА / REFERENCES:
- BENU Pharmacies. (2004-2024). Company Training and Development Records. Internal Documentation.
- BENU Pharmacies. (2004 – 2024). Standardization Initiatives and Guidelines. Internal Company Documentation.
- PHOENIX Group. PHOENIX in Europe. Available at: https://www.phoenixgroup.eu/en/phoenix-in-europe/across-europe.
- Smith, J. (2020). The Evolution of Training in the Pharmaceutical Sector. Journal of Pharmacy Practice, 18(2), 45-58.
- Johnson, L., & Lee, K. (2019). Integrating Soft Skills in Pharmacy Training. Pharmacy Management Review, 23(1), 102-115.
- KPMG. (2021). Training Strategies and Industry Trends. KPMG Report.