User Experience Design of University Schools’ Web Portals: Comparative Analysis of Stateowned Technical Faculties in Serbia

9th International Scientific Conference Technics and Informatics in Education – TIE 2022 (2022) стр. 40-48

АУТОР(И): Ljubica Kazi, Dragica Radosav, Zoltan Kazi, Narendra Chotaliya, Maša Knežević, Vuk Amižić, Danilo Čolović

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DOI: 10.46793/TIE22.040K


In aim to improve information service to students and all university schools information stakeholders, it is very important to make and maintain institutional web portals structure and design to be modern, functional and pleasant for use. This paper is focused on analysis of web portals designs, with special attention to university portals of technical sciences schools having information technology-related study programmes. In this empirical research, an evaluation model to be applied upon the sample web portals is formulated according to the framework of user experience design cumulatively, by extraction of web pages, elements and their characteristics from web portals in the research sample. This evaluation model is applied in analysis of characteristics of each item in the sample, i.e. each web portal of schools of technical sciences that belong to state-owned universities in Serbia. Conclusions are related towards formulating a set of web design quality characteristics which could be applicable in benchmarking, redesign or creating new web portals.


web design, evaluation model, software quality, technical sciences university schools.


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